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Privacy Policy

Last updated: 22 October 2025

This Privacy Policy explains how Ana Machado – Reaching the Light Within (“I”, “me”, or “my”) collects, uses, and protects any personal information you provide when visiting https://reachingthelightwithin.com or engaging with my services.

By using this website, you agree to the collection and use of information in accordance with this policy.

1. Information I collect

I may collect and process the following types of data:

  • Personal details – your name, email address, phone number, and any details you provide through contact or booking forms.

  • Session information – details you voluntarily share during consultations or sessions. These may include information about your well-being or health and are treated as special category data under GDPR. They are stored securely and only retained as long as necessary to deliver agreed services.

  • Technical data – including IP address, browser type, and website usage data collected via cookies or analytics tools.

2. Legal basis for processing

Your personal data is processed under one or more of the following lawful bases:

  • Consent – e.g. subscribing to updates or joining a mailing list.

  • Contract – e.g. booking and delivering a session.

  • Legitimate interest – e.g. improving my services or responding to an enquiry.

  • Legal obligation – e.g. maintaining financial records.

3. How I use your information

Your information is used to:

  • Respond to enquiries and provide services.

  • Manage bookings and communication.

  • Send relevant updates (only if you have consented).

  • Improve my website and client experience.

Your personal information will never be sold or shared for marketing purposes.

4. Data retention

Personal data is retained only as long as necessary to fulfil its intended purpose or comply with legal obligations under Irish law. Session records, if kept, are securely deleted after the required retention period.

5. Data security

I take appropriate technical and organisational measures to protect your data from unauthorised access or misuse.
If a data breach occurs, affected individuals will be notified according to GDPR requirements.

6. Cookies and analytics

This website uses cookies to enhance user experience, analyse site traffic, and enable certain functionalities.

When you first visit this website, a cookie consent banner is displayed, allowing you to accept or manage your preferences.

This service is provided by WebsitePolicies, a trusted GDPR-compliant provider that helps manage cookie consent and maintain transparency about data collection.

You can review or change your cookie preferences at any time via the banner or your browser settings.

Cookies may include:

  • Essential cookies – required for basic site functionality.

  • Analytics cookies – to understand how visitors use the site (e.g., Google Analytics).

  • Functional cookies – to remember preferences or improve usability.

For full details on the specific cookies in use, please refer to the Cookie Policy.

7. Third-party services

Trusted third-party providers may process your data to enable delivery of services:

  • Systeme.io – website hosting, marketing automation, and email communication.

  • Calendly – online booking and scheduling.

  • Stripe – secure online payments.

  • WebsitePolicies – cookie management and consent compliance tool.

Some of these providers may transfer data outside the EU.

In such cases, appropriate safeguards (e.g. Standard Contractual Clauses) are in place to ensure GDPR compliance.

8. Your rights

Under the GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Withdraw consent to communications.

  • Object to processing or request restriction.

  • File a complaint with the Data Protection Commission (DPC Ireland).

To exercise your rights, please contact:
✉️ Email: Ana@reachingthelightwithin.com

9. Updates to this policy

This Privacy Policy may be updated periodically.

Any changes will appear on this page with an updated “Last updated” date.

10. Contact

For privacy-related queries:
✉️ Email: Ana@reachingthelightwithin.com
🌐 Website: https://reachingthelightwithin.com

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